peterslist:

sachertortes:

I really wish there was an option on those Customer Service Surveys that says specifically, “The representative I spoke to was lovely and helpful and deserves all of the raises but I think that you, as a corporation, should die in a fire.”

hey as somebody who works in one of those companies that sends out those surveys, never, NEVER mention how much you hate the company in them. just talk about the representative. then, go to the company’s social media page and blast your bad reviews there

those surveys decide our pay, they decide whether we get bonuses or not, they decide if we get to keep our jobs or not. i’ve read transcripts on surveys where it’s has been praising the representative but mentioned one bad thing about the company. that fell to the representative because they should have been enough to sway the customers opinion.